HSP 329 Hospitality Across Cultures: Global Challenges and Perspectives

This course helps students to understand the contemporary global hospitality workplace, outlining specific decisions and challenges facing managers in the industry, providing students with a richer understanding of the most current issues facing hospitality managers around the world and challenging them to find appropriate response to those issues in the fields. This course provides an analysis of the difference in behavior among international tourists, hosts, and businesspeople. The student will gain an understanding of the influence of national cultures on the tourist behavior and the identification of cultural differences and similarities among international tourist markets, enabling the student to better identify how national cultures influence tourists’ purchases, choices, and experiences. The course is designed to teach students specific geographic knowledge, and develop a deeper understanding and empathy for cultural values and traditions that exist outside their own culture. A cross‐cultural competency is necessary for success after graduation in many majors across the curriculum, and is particularly important in the hospitality industry. Prerequisite: HSP 250.

3 credit hours