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    York College of Pennsylvania
   
 
  Oct 18, 2017
 
 
    
2016-2017 Graduate Studies Catalog [ARCHIVED CATALOG]

MBA 591 Six Sigma and Quality Management



The course is an introduction to Six Sigma and Quality Management. The emphasis of the course is on the application of Six Sigma. In particular, students will complete a Six Sigma project as part of the course requirement. The course requirements include those of a standard Six Sigma Black Belt program. Topics covered in the course include: history of quality management, problem solving techniques, voice of the customer, design for Six Sigma, statistical techniques, and project management. The class may include plant tours. Prerequisite:   (3 credits)