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    York College of Pennsylvania
  Feb 19, 2018
2016-2017 Graduate Studies Catalog [ARCHIVED CATALOG]

MBA 591 Six Sigma and Quality Management

The course is an introduction to Six Sigma and Quality Management. The emphasis of the course is on the application of Six Sigma. In particular, students will complete a Six Sigma project as part of the course requirement. The course requirements include those of a standard Six Sigma Black Belt program. Topics covered in the course include: history of quality management, problem solving techniques, voice of the customer, design for Six Sigma, statistical techniques, and project management. The class may include plant tours. Prerequisite:   (3 credits)